Contact Me

Stay in touch,
contact me

I would love to hear from you — whether you have a question, would like information about a commissioned painting or just want to say hello.

Contact Me

Here to help, Monday to Friday

I’m available to assist you with orders, products or anything else you need.

info@sebastiandeanart.co.uk

(888) 555-0193

Monday–Friday, 9am–5pm GMT

Frequently asked questions

Read what most people want to know

  • Prints: Up to 14 business days maximum from order to delivery.
  • Originals: Up to 7 working days. Please allow time to process and package.
  • Commissions: Timeline varies based on size and medium, typically 4-6 weeks total from initial deposit to delivery. This includes consultation, creation time, any revisions and shipping. Larger pieces or complex subjects may require additional time—I’ll provide a specific timeline during our consultation.
  • The quickest way to reach me is through the contact form on this website. I check these regularly and aim to respond within 48 hours.
  • You can also email me at info@sebastiandeanart.com, though response times may be slightly longer.

Commissions:

  • No returns on commissions as they are tailored to each individual.
  • No refunds on the commission deposit (50% of the overall price).

 

Original Artworks:

  • No returns on original artworks purchased unless it has been discussed with the client that a return is acceptable.

 

Prints:

  • Can return prints within 2 days after they have arrived.
  • The client will pay for delivery to return the print.
  • Refunds cover only the cost of the print, not delivery.